ALTSO's CoolKids Retreat 2018

Join us and see how together, we're transforming lives in South East Asia. 

There is nothing more powerful than seeing first hand how ALTSO is leveling the playing field for children in the developing world - thanks to you. ALTSO's CoolKids Retreat 2018 is an invitation-only, week-long experience, where you'll meet beneficiaries of ALTSO's Cambodian program, tour the clinics, meet our partner and connect with your fellow travelers.



Sunday, March 11, 2018 to Sunday, March 18, 2018



Phnom Penh, Cambodia (with day trips to surrounding provinces)



$2,500 donation to ALTSO (per person / provided to ALTSO)

100% tax-deductible, provides free prosthetic devices for 10 children within our Cambodian program.

$250 ground transportation fee (per person / provided to ALTSO)

$95* per night (per room / provided to hotel at checkout)

* Above rate includes all taxes, breakfast, internet access and swimming pool access - two person maximum per room. Guest will be responsible for all charges at checkout - payed directly to the hotel.


International Flights

(not included)

International flights are booked by travelers independently. For convenience and quality, we recommend Cathay Pacific connecting via Hong Kong or Asiana connecting via Seoul.



During the on-days*, you will witness the manufacturing of prosthetic and orthotic devices, the provision of rehabilitative services in a clinical setting, visit urban areas and rural villages, (where ALTSO's CoolKids reside). We’ll also engage in interactive sessions to strategize on how we can scale the impact you’ve seen.

Your experience will not only provide you with a brand new perspective of the work we do, but will introduce a new sustainable model to increase support to ALTSO’s programs.

During the off-days, you will have the opportunity to visit historical and spiritual sites, stroll throughout the city, rejuvenate at the spa, sightsee, sunbathe at the rooftop pool, shop till you drop and explore all the mysteries Phnom Penh has to offer. You may choose to do as little or as much as you want.

* on-days will consist of a 3 day itinerary to learn more about ALTSO's program partnership with Exceed Worldwide-Cambodia.




Splurge into an authentic Cambodian escape at Aquarius Hotel and Urban Resort. This nature’s modern serenity of calm, nestled in the heart of Phnom Penh, surrounded by the famous and momentous landmarks. Showcasing its 66 lavish rooms and suites detailed passionately, an infinity glass walled; salt-water swimming pool with an open air sky bar and restaurant overlooking the charming city of Phnom Penh, this escape springs chic comfortability and style while maintaining exquisite Cambodian service.

Check-in: 12:00 pm Sunday, March 11, 2018

Arrangements can be made available (upon request) if travelers would like to check-in on Saturday, March 10th. 

Check-out: 2:00 pm Sunday, March 18, 2018

Arrangements can be made (upon request) if travelers would like to check-out on Saturday, March 17th. 


Features and Amenities

The Aquarius facilities includes pond at the lobby, an open air bar and restaurant and glass-walled infinity pool both at the rooftop, a spa with professional masseurs, souvenir shop of purely Cambodian products, a conference room and gallery of Phnom Penh’s famous emerging local and international artist.


At Extra Cost

Spa services, activities and excursions, dining and entertainment.


Getting Around

Group transportation will be at your service during your entire stay at ALTSO's CoolKids Cambodia Retreat. If comfortable on the open road, motorbikes can be arranged upon request (rental fares not included). In the event that you would like to get lost and explore the city at your own discretion Uber is available to get you where you need to go (Uber fares not included).


How to Join: Payment Info


1. Provide Donation Payment and Accommodation & Ground Transportation Deposit

Deadline: TBD

You will receive an online invoice via email to provide the donation payment and accommodation & ground transportation deposit. Payment is due no later than TBD. Please note, payment may be made by credit card or check.


2. Complete Travels Details Form

To be completed following confirmation of flights

If you’re able to join us for an incredible week abroad, please complete the travel details form following securing your flights so ALTSO can record your vital travel information and plan accordingly.


Can't make the trip but want to contribute anyway? 100% of your tax-deductible contribution will benefit children treated at ALTSO's program partner Exceed Worldwide-Cambodia. Contribute here.


Accommodation and Ground Transportation Payment

We must pay our tour operators in advance; therefore we must collect an accommodation and ground transportation deposit in the amount of $TBD no later than TBD. If a deposit has not been made in full by TBD, your spot on the trip will no longer be guaranteed and may be cancelled at the sole discretion of ALTSO. Please note your accommodation and ground transportation deposit will be retained by ALTSO.


Payment and Cancellation Policy

Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in the retreat for any reason, the cancellation policy below will apply, with no exceptions. We wish we could compensate people for unforeseen circumstances (injury, family emergency, etc.), but we have costs already incurred when reserving accommodations and third-party service providers. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we strongly encourage you to purchase travel insurance.



If You Cancel

(cancellation period ends TBD)

If you cancel on or before TBD (the “Cancellation Period”), the balance of your deposit will be reimbursed without penalty, and you will be responsible for any processing fees charged by the payment processing company. If you cancel after the Cancellation Period, ALTSO will not issue any refund for your accommodation and ground transportation deposit, as we must pay our tour operators in advance to reserve the rooms and vehicles. To cancel, you must send an email stating that you wish to cancel to


If We Cancel

If we have to cancel the trip due to too few participants, we will refund you 100% of any and all payments you submitted. We cannot however compensate you for airfare or travel costs incurred. In the unlikely event that ALTSO's CoolKids Retreat 2018 must be canceled due to weather, natural disaster or political upheaval, we cannot guarantee a refund – it will be depending on receiving a refund from the venue / tour operator we work with. To cover these risks, we highly recommend you purchase travel insurance.


Travel Insurance

(not included)

We recommend Travelguard's Platinum Package Travel Insurance

The best way to protect yourself from any unforeseen circumstance is to purchase trip insurance. Travel Insurance may be able to protect you (based on the type of plan) in case:

  • you cancel your participation in the retreat
  • retreat is cancelled due to weather, natural disaster, or not enough participants to run the trip
  • lost baggage
  • medical expenses and the cost of repatriation should you become ill or injured

ALTSO strongly recommends that all travelers have travel insurance for any trip they wish to take with us. Please note that some insurance options require purchase within 24 hours of making payment for your trip.

Guests may acquire travel insurance through any travel insurance company of their choosing. ALTSO recommends that travelers evaluate the insurance options available for their needs, and inquire with providers about insurance that will provide coverage if the trip needs to be cancelled.



Arrival/Departure Info

While the retreat begins on March 11th and ends on March 18th. Please let us know if you would like to arrive earlier or extend your trip and we’d be happy to assist with pre and post-trip arrangements.



Travelers to Cambodia should ensure that the validity of their passports extends at least six months beyond the end of their intended stay, and should have at least two blank (unstamped) visa pages in their passport to enter the country. The last two amendment pages are unacceptable for immigration stamps. Travelers should make sure there are sufficient pages for visas and immigration stamps to enter into Cambodia and other countries to be visited en route to Cambodia or elsewhere in the region.



The Cambodian Riel is the currency of Cambodia. The currency code for Riel is KHR, and the currency symbol is CR. The current exchange rate is: 1 USD to 4,000 IDR.


  • Bills - 50, 100, 500, 1,000, 2,000, 5,000, 10,000, 20,000, 50,000 Riel
  • Coins - 50, 100, 200, 500 Riel

Please make sure to check the going rate prior to departure for a more up-to-date status.



(not included)

Visa on Arrival can be obtained directly upon arrival at Cambodia International Airports in Phnom Penh and Siem Reap. Visa on Arrival is given to a person who has come with holiday, leisure, or social visit purposes in Cambodia. The maximum length of stay is 30 days.

This visa will be issued at the airport when you enter Cambodia. You need to bring the following:

  • Passport – which has to be valid at least 6 months from planned entrance
  • 2 passport size recent photographs
  • Return ticket is compulsory
  • Visa fee (cash only): Tourist visit of maximum 30 days - USD $30-50


Health Concerns

Please be sure to check the CDC Website for Cambodia for updated information about vaccinations and health concerns, and check with your medical provider or travel clinic about your individual requirements.

In addition to being up-to-date on routine vaccinations 4-6 weeks before travel, the CDC recommends that most travelers be vaccinated for hepatitis A and typhoid. The CDC also recommends some travelers to be vaccinated for Hepatitis B, Japanese Encephalitis, Rabies, Yellow Fever*, and to take prescription medication before, during and after your trip to prevent Malaria**.

* There is no risk of yellow fever in Cambodia, however, proof of vaccination is required if you are arriving from a country with risk of yellow fever. 

** When traveling in Cambodia, you should avoid mosquito bites to prevent malaria. You may need to take prescription medicine before, during, and after your trip to prevent malaria, depending on your travel plans, such as where you are going, when you are traveling, and if you are spending a lot of time outdoors or sleeping outside. Talk to your doctor about how you can prevent malaria while traveling. For more information on malaria in Cambodia, see malaria in Cambodia.

Note: Zika virus is a risk in Cambodia. Because Zika infection in a pregnant woman can cause serious birth defects, women who are pregnant should not travel to Cambodia. All travelers should strictly follow steps to prevent mosquito bites and sexual exposure to Zika virus during and after the trip.



You may choose to beach bum it, dress to impress or anything in-between but be warned, Cambodia is hot! Please note, when visiting rural villages and spiritual sites, it is customary for women to cover their shoulders and to not reveal their thighs. For more do's and don't visit The Top Etiquette Dos and Don'ts for Cambodia.




Sunscreen, 1 travel size mosquito repellent, 1 reusable water bottle and 1 hat.



Please keep in mind the international restrictions for luggage on the carrier of your choosing.




If you have any additional questions please feel free to reach out to A.J. Warco at